Privacy Policy

Last Updated: January 2026

Our Commitment to Your Privacy

At Marketing Bots Academy, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, enroll in our courses, or communicate with us.

We are committed to protecting your data and complying with applicable data protection laws in India.

Information We Collect

Personal Information

When you interact with Marketing Bots Academy, we collect the following information:

Basic Contact Details:

• Full name
• Email address
• Phone number
• WhatsApp number
• Current residential address

Educational Background:

• Highest qualification
• College/university name
• Year of graduation
• Current employment status
• Previous work experience (if applicable)

Course-Related Information:

• Course enrolled in
• Batch timing preferences
• Learning mode preference (online/offline)
• Career goals and expectations

Payment Information

While we collect payment confirmations and transaction IDs, we do not store complete payment card details, CVV numbers, or bank account passwords. All payment transactions are processed through secure third-party payment gateways.

Multimedia Content

With prior notice and consent:

• Photographs taken during classroom sessions
• Videos recorded during training for quality purposes
• Student testimonials (video or written)
• Success story content for promotional use

Your Control: You can choose to opt-out of being featured in promotional materials at any time.

Technical Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information (mobile/desktop)
• Pages visited on our website
• Time spent on pages
• Referring website URLs

Cookie Information

What Are Cookies? Small text files stored on your device that help us improve your website experience.

Our Cookie Usage:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (via Google Analytics)
• Marketing Cookies: May be set by our marketing tools to track campaign performance

Your Choice: You can disable cookies through your browser settings, though some website features may not function properly.

How We Use Your Information

Course Delivery and Administration

We use your information to:

• Process course enrollments and registrations
• Communicate class schedules and updates
• Provide access to learning materials and recordings
• Track your attendance and academic progress
• Issue certificates upon course completion
• Address your queries and provide support

Communication Purposes

We contact you through:

• SMS: Course updates, batch schedules, important announcements
• Email: Study materials, newsletters, course information, invoices
• WhatsApp: Quick updates, doubt clearing, group discussions
• Phone Calls: Admission counseling, feedback collection, support

Frequency: We communicate only when necessary and avoid spam.

Marketing and Promotional Activities

With your consent, we may use your information for:

• Sending information about new courses and programs
• Sharing industry insights and career tips
• Promoting upcoming webinars and workshops
• Special offers and discounts for existing students

Opt-Out Option: You can unsubscribe from marketing communications anytime by contacting us or clicking unsubscribe links in emails.

Success Stories and Testimonials

We may feature your success story, placement details, or testimonials on:

• Our website
• Social media platforms
• Marketing materials
• Presentations to prospective students

Your Permission: We always seek your explicit consent before sharing your success story publicly. You can request removal at any time.

Improving Our Services

We analyze data to:

• Understand student preferences and learning patterns
• Improve course content and delivery methods
• Enhance website functionality and user experience
• Make data-driven decisions about new course offerings

Data Storage and Security

Where We Store Your Data

Your information is stored:

• Offline: Physical records maintained at our institute office in Pune
• Online: Digital records stored on Google Drive and secure computer systems
• Location: All data is stored within India

Data Retention Period

We retain your personal information:

• During Course: Throughout your enrollment and course duration
• After Course: Indefinitely for alumni records, placement support, and certificate verification
• Marketing Data: Until you request removal or opt-out

Exceptions: We may retain certain information longer if required by law or for legal proceedings.

Security Measures

We implement reasonable security measures to protect your data:

• Password-protected systems and encrypted storage
• Limited access to personal data (only authorized staff)
• Regular backups to prevent data loss
• Secure disposal of physical records when no longer needed

Please Note: While we take precautions, no online transmission or storage system is 100% secure. We cannot guarantee absolute security but we continuously work to protect your information.

Third-Party Services and Tools

Tools We Use

We use various third-party services that may collect or process your data:

Google Analytics:

• Tracks website traffic and user behavior
• Helps us understand how visitors use our site
• Data is anonymized and aggregated

Payment Gateways:

• Process online payments securely (UPI, wallets, net banking)
• We do not store complete payment card information
• Payment providers have their own privacy policies

Email Marketing Tools:

• Lead capture forms on our website
• Contact forms for inquiries
• Instant forms for quick communication
• Used for managing email campaigns and newsletters

CRM Systems:

• Google Sheets and Excel for managing student data
• Helps us organize and track student information
• Access limited to authorized personnel only

Third-Party Privacy Policies

These third-party services operate under their own privacy policies. We encourage you to review:

• Google’s Privacy Policy
• Payment gateway privacy policies
• Any other tool we integrate with

Our Responsibility: We carefully select service providers and ensure they maintain reasonable data protection standards.

Your Data Rights

Right to Access

You have the right to:

• Request a copy of the personal information we hold about you
• Ask about how we use your data
• Receive information in a readable format

How to Request: Contact us at marketingbotsacademy@gmail.com with your data access request.

Right to Correction

If your personal information is:

• Inaccurate or incomplete
• Outdated or incorrect

You can request us to update or correct it. We will make necessary changes within a reasonable timeframe.

Right to Deletion

You can request deletion of your personal data, except:

• Information required for legal compliance
• Data needed for ongoing course delivery or certificate verification
• Records required for financial or tax purposes

How to Request: Email marketingbotsacademy@gmail.com with your deletion request. We’ll process it within 30 days.

Right to Opt-Out

You can opt-out of:

• Marketing Communications: Unsubscribe from promotional emails and SMS
• Photography/Videography: Inform us if you don’t want to be featured
• Testimonials: Request removal of your testimonial from our platforms
• Data Sharing: Request we not share your success story publicly

How to Opt-Out:

• Click unsubscribe in emails
• Contact us via phone or email
• We’ll honor your request within 7 working days

Data Sharing and Disclosure

We Do Not Sell Your Data

Marketing Bots Academy never sells, rents, or trades your personal information to third parties for their marketing purposes.

When We Share Information

We may share your data only in these specific situations:

With Your Consent:

• Sharing success stories with your permission
• Referring you to hiring partners for placement (with your approval)
• Featuring your testimonials

For Course Delivery:

• Sharing information with trainers for teaching purposes
• Coordinating with placement partners for job opportunities
• Administrative purposes within our organization

Legal Requirements:

• Complying with court orders or legal processes
• Responding to government or regulatory requests
• Protecting our rights or property
• Preventing fraud or illegal activities

Service Providers:

• Third-party tools that help us deliver services (with data protection agreements)

Children’s Privacy

Our courses are designed for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18 without parental consent